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Delivery and Shipping Costs

1. General Terms
In general, the offer on this website only applies to customers who reside in the European Union. Exceptions require a separate agreement.

2. Delivery Time

Processing of your order will be started immediately but at latest on the next business day after receipt of the order. The delivery time generally is 2-3 business days (subject to availability).

Please be informed that we will check credit cart details before the delivery will be arranged or, in case of special orders based on customer's requirements, will debit your account before manufacturing the ordered parts.

3. Shipping Costs

3.1 Within Germany we charge shipping cost of 6,90 Euro for each package up to 5 kgs gross weight.

Foreign Customers:
For shipments into all foreign countries the delivery cost will be charged based on gross weight and zone. At least we charge 15,00 Euro for the first 1 kg shipping weight.

3.2 In case the gross weight exceeds 70,0 kgs the shipment will be arranged by forwarding agent. Please ask for the actual shipping cost before arranging your payment to us.

3.3 Over-sized parcels (= volume weight*) and packages weighing over 5 kgs gross weight within Germany and over 1 kg gross weight worldwide accrue additional delivery costs. We will calculate these accordingly and notify you of the difference by email or telephone.

*The volume weight is calculated as follows:
Length of the parcel in cm x width in cm x height in cm : 6.000 = Gross Weight

3.4 It is also possible that your package may be subject to customs dues or tariff fees. These additional fees will be the responsibility of the customer.

4. Delays
Should a delay or back-order occur, you will be informed either by email or telephone.

5. Back Orders
Should a product on your order or your entire order not be available, we will ship it/them as soon as they are in stock.



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